Careers

What’s it like working with us?

We want the best possible outcomes for our people and clients alike and seek to employ brilliant, compassionate people who take joy in mutual success and pride in their body of work.

If this is you, we’d love to get to know you.

Review our open roles below and apply.

Open Roles

  • Read more and apply

    Our researchers build meaningful programs of research that empower our clients to solve problems and serve their customers. As a Researcher, you’ll work as an integral part of embedded teams, collaborating with teammates and stakeholders to deliver insights that shape products and services. Here’s what your day-to-day might look like:


    • Dive into User Needs: Conduct research to understand behaviors & needs, assess usability, and uncover the insights that drive impactful product and marketing decisions. 

    • Create Research Artifacts: Develop research plans, discussion guides, survey questionnaires, reports, personas, service blueprints, and journey maps that give our clients the data they need to make decisions. 

    • Collaborate and Connect: Work  with internal team and client collaborators to ensure research aligns with business goals and customer needs.

    • Facilitate Alignment: Lead workshops, report readouts, and collaborative sessions that bring cross-functional teams together, creating alignment and cohesion throughout the research and design process.

    • Tell the Story: Communicate findings in a way that’s clear, compelling, and actionable. You’ll help clients connect the dots between data and decisions.

    This role is perfect for someone who thrives in a collaborative environment, loves crafting research programs from the ground up, and is eager to grow with a team.

    What We’re Looking For

    • Experience: 2-5 years of experience conducting market and/or user experience research required.

      • Quantitative and qualitative experience required.

      • AI fluency required 

      • Agency or consulting experience preferred but not required.

      • Experience with Accessibility/a11y user research is a plus.

    • Education: Bachelor’s degree in a social science (psychology, sociology, anthropology, economics, linguistics, political science etc.),  computer science, design or related field required. Advanced degree preferred but not required.

    • Skills: Exceptional research skills, and a strong qualitative methodological tool box. Proficiency in  quantitative methods skills (survey design, descriptive statistics) required.

    • Collaboration: Exceptional interpersonal skills, with the ability to build strong relationships with clients and cross-functional teams.

    • Analytical Thinking: Strong ability to synthesize data into actionable insights that inform design and business decisions.

    • People Focused: A thoughtful approach to ethics,  and DEI in research design and implementation.

    • Agility: Comfortable working in an empowered, self-initiating environment, and adjusting to change with ease.

    • Tools: Expertise with Docs, Slides, and exceptional skills in Google Sheets required

      • Confidence with online meeting platforms, video recording software required

      • Familiarity with design & collaboration tools such as Miro, Figma, or similar platforms is a plus.

      • Familiarity with research platforms such as UserTesting, Userlytics, Dovetail, Dscout, Qualtrics, User Interviews is required

      • Confidence with AI tools is a plus

    • Domains: Experience in multiple industry domains is a plus, especially

      • Financial Services,  FinTech & Insurance 

      • Food & Beverage

      • CPG & Apparel

      • SaaS

      • Consumer Tech

      • Social Media

      • Advertising

      • EdTech

    Compensation

    • Salary: $85-95K/year base

      • Eligible for performance bonuses of up to 6% of salary

    • Benefits:

      • Health/Dental/Vision Insurance -100% of 

      • Life Insurance

      • 401K with up to 5% employer match+ Bonus Contributions

      • Professional association membership

      • Time off:

        • 11 Paid Holidays 

        • Paid Winter Break week:  we close from December 24-January 1.

        • Responsible PTO: Take time off when you need to with responsibility.

    • Small team & big impact: Joining our small team (>10) means you join a close knit group of folks who care about one another and are here to help each other grow. It also means you have the chance to make a big impact on our company and the ways we move into the future. We think that’s an amazing opportunity, and know the right person for the role will, too!